Legal
Privacy Policy
Last updated: October 2, 2026
Cued ("we," "our," or "us") operates an AI-powered fitness coaching service delivered over text messages (iMessage or SMS). This Privacy Policy explains how we collect, use, and protect your information when you use our service.
Information We Collect
When you sign up for Cued, we collect the following information:
- Account information: name, phone number, age, gender
- Body and fitness data: height, weight, body fat percentage, fitness goals, experience level, injuries, and dietary preferences
- Schedule and lifestyle data: wake time, bedtime, workout schedule, occupation, stress level, sleep quality, and activity level
- Conversation data: all text messages exchanged between you and your AI coach, including workout logs, meal responses, and daily check-ins
- Wearable data: if you choose to connect a wearable device (Apple Watch, Oura, Garmin, Whoop, Fitbit or Pixel Watch via Google Health), we may receive health and fitness data including heart rate, HRV, sleep duration, sleep stages, and activity metrics
- Calendar data: if you choose to connect Google Calendar or a bCourses/Canvas calendar feed, we receive your upcoming events (titles, start and end times, and whether an event is all-day) so your coach can plan workouts and check-ins around your schedule
Google User Data
If you connect your Google account, Cued accesses Google user data only through Google APIs you explicitly authorize, and only for the features described here. You can disconnect at any time by texting your coach or from your Google Account at myaccount.google.com/permissions.
- Google Calendar (read access to your calendar list and events; event creation only if you ask your coach to add a block): we read your upcoming events for the next 60 days to plan workouts, meal timing, and check-ins around your classes, deadlines, and commitments, and to avoid texting you during events. If you ask your coach to put a workout on your calendar, we create that single event on your primary calendar. We never modify or delete events you created.
- Google Health (read access to activity and fitness, health metrics and measurements, and sleep): we read daily totals for steps, active minutes, calories, resting heart rate, heart-rate variability, sleep sessions, and weight from your Fitbit or Pixel Watch so your coach can adjust training intensity to how you actually slept and recovered, and keep your weight trend current.
How we store it. OAuth tokens are stored encrypted and are never shown to the AI model. Calendar events and daily health summaries are stored on our servers for as long as your connection is active; events older than the planning window and all Google-derived data are deleted within 30 days of disconnecting or deleting your account.
How we share it. Google user data is processed by Anthropic solely to generate your coach's responses and by our hosting provider solely to run the service. We do not sell it, use it for advertising, or transfer it to data brokers.
Limited Use. Cued's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. Specifically: we use Google user data only to provide and improve the user-facing coaching features described above; we do not transfer it except as needed to provide those features, for security purposes, or to comply with applicable law; humans do not read it except with your explicit consent, for security purposes, or to comply with applicable law; and we do not use it for advertising, credit assessment, or lending.
How We Use Your Information
We use your information to:
- Provide personalized workout plans, meal suggestions, and coaching check-ins via SMS
- Track your progress and adapt your training and nutrition over time
- Improve our AI coaching quality and service
- Communicate with you about your account and our service
- Comply with legal obligations
SMS Messaging
By signing up for Cued, you consent to receive recurring SMS messages from us at the phone number you provided. Message frequency varies but is typically 5-8 messages per day. Message and data rates may apply depending on your mobile carrier and plan.
You can opt out of SMS messages at any time by replying STOP to any message. After opting out, you will receive a confirmation message and no further SMS coaching messages will be sent. To resume service, reply START or contact us.
For help, reply HELP to any message or contact us at the email below.
Data Sharing
We do not sell your personal information. We do not share your personal information with third parties for their marketing purposes. We may share limited data with:
- Service providers: Twilio and Photon (message delivery), Anthropic (AI processing), and Railway (hosting), solely to operate the service
- Legal requirements: if required by law, court order, or government request
- Safety: if we believe disclosure is necessary to protect the safety of any person
Data Retention
We retain your account and conversation data for as long as your account is active. If you cancel your account or request deletion, we will delete your personal data within 30 days. Some data may be retained in anonymized form for service improvement.
Data Security
We use industry-standard security measures to protect your information, including encryption in transit and at rest. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of SMS messaging at any time
To exercise any of these rights, contact us at the email below.
Children's Privacy
Cued is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn that we have collected information from a child under 16, we will delete it promptly.
Not Medical Advice
Cued provides fitness and nutrition coaching for informational purposes only. Our service is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider before starting any exercise or nutrition program, especially if you have pre-existing health conditions, injuries, or are pregnant.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you via SMS or by posting the updated policy on our website. Your continued use of the service after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or your data, contact us at: